Frequently Asked Questions

What makes this Beer Club so different?

Simple. We are passionate about getting the most unique and different craft beer to you each month. We source the beers direct from the brewery normally within days of shipping to your door.

You'll be guaranteed to get some of the newest and freshest craft beers to hit the market from Independant Australian Craft Breweries.

Seasonally selected beer styles such as Pale Ales, IPA's, NEIPA's, Stouts, Porters, Sours and more!

It will be the freshest and best tasting beer you will ever have.


What's in the Fresh Craft Beer Club Packs?

We currently have two different packs to choose from.

10 Can Pack - 5 different beers, 2 of each type

20 Can Pack - 5 different beers, 4 of each type

We only pick Australian Independant Breweries to partner with such as Hop Nation, Little Bang Brewing, Mr Banks, Exit, Two Heads, Old Wives Ales, Co-conspirators, and many more.

Seasonally selected beer styles such as Pale Ales, IPA's, NEIPA's, Stouts, Porters, Sours and more!

You'll also get tasting notes to learn about the breweries and beers.


When do you deliver?

We ship on the first Monday of each month.


When must I order by?

You must order by the 15th of the month to GUARANTEE shipping next month. Orders between the 15th and 28th is subject to availability.


How much is Shipping?

Shipping to most Capital cities in Australia is $14.95


Where do you deliver?

We currently ship to most cities in Australia.

Unfortunately we don't ship to NT.


What happens if i'm not home for delivery? 

Our default delivery instructions are for the parcel to be signed for on delivery by a person aged 18 years or older. However, we do offer customers the option of providing instructions to leave the parcel without signature customers accept the risks associated with this.

We use Australia Post who provide fantastic delivery options around Australia. If no one is available to sign or the parcel is unable to be delivered due to inaccurate delivery information, the parcel will be taken back to be redelivered and the purchaser will be notified by email. The purchaser will then have 5 days to organise redelivery. If redelivery is requested the delivery charges will be recharged. If no response is received within 5 days from the date the notification email was sent the parcel will be deemed abandoned by the customer.


How do I manage my subscription? 

It's super easy. Just click on manage your account at the bottom of our homepage. Once there you can make any amendments to your subscription. Pause, cancel, increase or reactivate. Or you can simply email us at support@hops-to-home.gorgias.io and we'll take care of it for you.


How do I get billed?

Initial payment will be taken at checkout and automatically join you to the club. Recurring payment are done on the 15th of each month.


Any questions we haven't answered?

Ask a question via the chat below, or email us at support@hops-to-home.gorgias.io